Accessibility

The Musée des Augustins is open to everyone.

Le musée des Augustins affirme sa volonté d’être un lieu accessible à tous en menant une démarche d’accessibilité universelle. Depuis 2019, d’importants travaux ont transformé le site pour favoriser la fluidité du parcours de visite.

L’entrée du musée est gratuite pour les personnes en situation de handicap (sur présentation d’un justificatif), ainsi que pour un accompagnant par détenteur de la carte d’invalidité. 

Sur le parvis, une file d’attente prioritaire est dédiée aux personnes en situation de handicap de manière à limiter leur temps d’attente. Dès l’entrée, une caisse prioritaire est prévue pour accueillir et renseigner les personnes à besoins spécifiques.

Référent handicap : Laure Morand

Informations spécifiques

Cliquez sur l’image qui vous concerne pour accéder aux informations spécifiques.

Reduced mobility

Reduced mobility

Handicap visuel

Visual impairments

Hearing impairment

Hearing impairment

Mental, psychological and cognitive disabilities

Handicap mental, psychique et cognitif

LSF audience

LSF audience

…………. EN COURS DE CONSTRUCTION ………….

The Practical Information Booklet Easy-to-Read and Easy-to-Understand : Here

Photo of the lifts and staircases leading from the main cloister to the Romanesque Sculpture Gallery. The glass door gives you a glimpse of the Romanesque Sculpture Gallery in the background.
Lifts and staircases leading from the main cloister to the Romanesque Sculpture Gallery. Photo[M1] credit: Musée des Augustins

The museum has transformed its spaces to make sure the flow of pedestrian traffic is smoother and more comfortable for all visitors. Better sound-proofing in the reception area makes for a much more enjoyable experience. Guardrails and tactile strips make it safer to get around, and you can now take the lift to access the upper floors. Appropriate signs help visitors find their way around. Seating with armrests provides comfortable rest spots. Finally, lavatories with wheelchair access are now available on every floor.

In the museum chapel, in front of the painting 'The Hunt', two people are using an interactive display consisting of a large touchscreen and a set of headphones.
Museum church, mediation resource for ‘The Hunt’. Photo by Daniel Martin.
  • Sensory and multi-media resources
  • More detailed written media
  • Pictograms
  • Map-guides
  • Easy-read information cards
  • Audio guides
  • Audio induction loops
  • Development of specially adapted itineraries (families, children, French sign language, sound, foreign languages, etc.)

The museum team is committed to developing an inclusive cultural programme. Specially designed workshops and activities, immersive sensory tours, accessible shows: care has been taken to cater to the needs of all visitors.
By regularly partnering up with other stakeholders, the museum supports and works alongside initiatives to foster inclusion, through various projects targeting specific audiences.