This page deals solely with the accessibility of the website. For information on public access to the museum and its collections: click here.

Accessibility statement (3/4/25)

The Mairie de Toulouse is committed to making its websites accessible in accordance with article No. 47 of law No. 2005-102 of 11 February 2005.
This accessibility statement applies to the “Musée des Augustins” website.

Compliance status

The “Musée des Augustins” website is not compliant with the référentiel général d’amélioration de l’accessibilité (RGAA, French equivalent of the Web Content Accessibility Guidelines), version 4.1, due to the non-compliances listed in the “Test results” section below.

Test results

The compliance audit carried out by Access42 shows that the website complies with 74.65% of RGAA version 4.1 criteria.

Inaccessible content

Non-compliances

• [1.1 – 1.3] Some informative images lack alternative text or have inadequate alternatives ;
• [1.2] Decorative images are not ignored by assistive technologies ;
• [1.9] Some images have captions that are not correctly associated ;
• [3.2] Some text has insufficient contrast ;
• [4.3 – 4.5] Some multimedia content lacks subtitles or audio description ;
• [7.1] Some JavaScript features are not compatible with assistive technologies or are not keyboard-accessible (notably expandable/collapsible content and carousels), or misuse ARIA properties ;
• [8.6] Some pages do not have relevant page titles ;
• [8.7] Des changements de langue dans le texte ne sont pas signalés ;
• [8.9] Some pages use HTML elements for presentation purposes (e.g. empty paragraphs or unstructured text within paragraph tags) ;
• [9.1] Some pages have an inappropriate heading hierarchy (missing or poorly defined headings) ;
• [9.2] Page structure is not properly defined ;
• [10.13] Some additional content appearing on hover or focus cannot be controlled by the user ;
• [11.1] Some form fields do not have properly associated labels ;
• [11.7] Some fields of the same type do not have relevant labels ;
• [11.10] Input assistance is absent or inadequate for fields requiring specific formats; mandatory fields are not clearly indicated; error messages are not properly associated with the relevant fields ;
• [12.8] Some pages present tab navigation issues due to hidden elements.

Disproportionate burden exemptions

None

Content not subject to accessibility requirements

• The Tarte au Citron cookie management module (reason: external service) ;
• The YouTube video player (reason: external service) ;
• The newsletter subscription form generated by Secutix (reason: external service) ;
• The reCAPTCHA CAPTCHA (reason: external service).

Preparation of this accessibility statement

This statement was drawn up on 21 February 2025. It was updated on 3 April 2025.

Technologies used to build the website

• HTML5
• CSS
• Javascript
• Content management system: WordPress

User agents and assistive technologies used to test content accessibility

Webpage testing was carried out using the following web browser and screen reader combinations:

• Firefox 135 et NVDA 2024
• Firefox 135 et JAWS 2024
• Safari 18.3 et VoiceOver (macOS 15.3.1)
• Safari 18.1 et VoiceOver (iOS 18)
• Chrome 133 et TalkBack (Android 14)

Accessibility checks were conducted through manual testing, supported by tools (dedicated CSS stylesheets, HeadingsMap and Web Developer Toolbar extensions, and Colour Contrast Analyser).

Webpages checked for compliance

• Homepage
• Contact
• Legal notice
• Accessibility
• Sitemap
• Search results
• Events and exhibitions
• Event listings
• Accessibility article
• Article
• What’s on
• A news item
• History of the museum

Feedback and contact

It is important to recall that, under article No. 11 of the February 2005 law :

“A person with a disability is entitled to compensation for the consequences of their disability, regardless of the origin and nature of their impairment, their age, or their way of life.”

The Mairie de Toulouse is committed to taking the necessary measures to provide access, within a reasonable timeframe, to the information and features sought by users with disabilities, whether or not the content is subject to an exemption.
Users encountering difficulties are invited to contact the Mairie de Toulouse by email at webmaster.internet@mairie-toulouse.fr so assistance can be provided (accessible alternatives, information or content supplied in another format).

Remedies

If you identify an accessibility issue preventing access to content or functionality on the website, and you report it to us without receiving a satisfactory response, you are entitled to submit a complaint or refer the matter to the Défenseur des droits (French defender of rights).
Several means are available to you :

• An online contact form ;
• A telephone number: +33 (0)9 69 39 00 00 ;
• A postal address (freepost): Le Défenseur des droits – Libre réponse 71120 – 75342 Paris CEDEX 07.