Accessibility

The Musée des Augustins is open to everyone.

We are committed to making sure everyone can visit the museum, and we apply a universal access policy. Since 2019, major renovation work has been carried out to transform the site, make it more visitor-friendly and easier to get around, especially for people with reduced mobility. We now have a lift that takes you up to the first-floor galleries, and access ramps in the church, small cloister and one of the Gothic Galleries have improved the flow of visitors. Our new, 100% accessible reception area underscores our determination to welcome all visitors, whatever their needs.

The Practical Information Booklet Easy-to-Read and Easy-to-Understand : Here

In order to qualify for the “Tourisme & Handicap” accessibility and inclusion label, the museum rolled out a comprehensive strategy focusing on three key areas :

Photo of the lifts and staircases leading from the main cloister to the Romanesque Sculpture Gallery. The glass door gives you a glimpse of the Romanesque Sculpture Gallery in the background.
Lifts and staircases leading from the main cloister to the Romanesque Sculpture Gallery. Photo[M1] credit: Musée des Augustins

The museum has transformed its spaces to make sure the flow of pedestrian traffic is smoother and more comfortable for all visitors. Better sound-proofing in the reception area makes for a much more enjoyable experience. Guardrails and tactile strips make it safer to get around, and you can now take the lift to access the upper floors. Appropriate signs help visitors find their way around. Seating with armrests provides comfortable rest spots. Finally, lavatories with wheelchair access are now available on every floor.

In the museum chapel, in front of the painting 'The Hunt', two people are using an interactive display consisting of a large touchscreen and a set of headphones.
Museum church, mediation resource for ‘The Hunt’. Photo by Daniel Martin.
  • Sensory and multi-media resources
  • More detailed written media
  • Pictograms
  • Map-guides
  • Easy-read information cards
  • Audio guides
  • Audio induction loops
  • Development of specially adapted itineraries (families, children, French sign language, sound, foreign languages, etc.)

The museum team is committed to developing an inclusive cultural programme. Specially designed workshops and activities, immersive sensory tours, accessible shows: care has been taken to cater to the needs of all visitors.
By regularly partnering up with other stakeholders, the museum supports and works alongside initiatives to foster inclusion, through various projects targeting specific audiences.

IN PROGRESS

Click on the type of disability that applies to you.

Reduced mobility

Reduced mobility

Visual impairments

Visual impairments

Hearing impairment

Hearing impairment

Mental, psychological and cognitive disabilities

Handicap mental, psychique et cognitif

LSF audience

LSF audience